Graeme Doyle

Director of Customer Success

Graeme Doyle serves as Director of Customer Success at YellowBird, where he leads the team responsible for managing enterprise accounts, driving scalable processes, and ensuring long-term customer satisfaction and retention. He oversees a multimillion-dollar portfolio and partners with sales, product, and marketing teams to align strategies that enhance customer value and organizational growth.

Prior to joining YellowBird, Graeme held leadership roles in customer operations and business management at companies including Carvana, Upward Project, and Genuine Concepts. Across these positions, he directed large cross-functional teams, spearheaded performance programs, and introduced scalable training and operational systems that improved customer outcomes and business performance.



Graeme is recognized for his collaborative, people-first leadership style and his ability to translate customer needs into actionable strategies that drive measurable results. He is passionate about developing teams and building long-term partnerships that align people, process, and strategy for sustained success.